PDF Tools AG - Customer testimonial - success story
Efficient mobile access to information for on-board staff at Deutsche Lufthansa AG
Application requirements
The so-called Electronic Flight Bag (EFB) in use at Lufthansa provides flight personnel with all general, personal and flight-related information on a single end device. The application on the EFB supports all of the main processes for flight preparation, execution and wrap-up. This includes training, learning and refresher phase, flight execution, utilization during layover and flight wrap-up. It is also used for administrative pilot preparation at home or at one of the Flight Operation Centers, for instance for self-briefing (Web Based Briefing). All of the manuals required by personnel, for instance, are available in digitized format on the EFB in an Application Library. A new PDF Viewer was needed for the Application Library as the previous PDF Viewer in use of a different manufacturer was unable to display the documents that would be required in the future. Deutsche Lufthansa AG decided to use the 3-Heights® PDF Viewer by PDF Tools AG as it was recommended by its software provider (Lufthansa Systems).
Customer benefits
Implementation

Customer statements
“We would especially like to mention the fast and competent support provided by PDF Tools AG that was available to us throughout the entire project implementation phase.”
Frank Enders,
Manager IT Infrastructure, Lufthansa Passage, Deutsche Lufthansa AG