PDF Tools AG - Customer testimonial - success story

Meeting preparation using annotations in 3-Heights® PDF Web Viewer

Application requirements

CM Informatik AG’s customers wanted to be able to create annotations in PDF documents when preparing for meetings using the CMI meeting preparation application. This task had previously been performed using additional tools.

To avoid creating a specific annotation solution for every app (Android, iOS, UWP) and for the web, the project focused on finding a solution that could be used across all platforms. This solution also needed to be executable using standard web technologies and in a Cordova framework.

Customer benefits

Thanks to the 3-Heights® PDF Web Viewer, end users are able to edit PDF documents directly in the app or browser solution during a meeting, without additional software. The key requirements of the project were fulfilled: the same software can be used across all platforms without alterations. Annotations behave the same across all environments and look identical when accessed using other PDF viewers.


The 3-Heights® PDF Web Viewer had to be integrated into the existing CMI solution platform’s meeting preparation tools. Users should be able to edit the PDF document directly during a meeting, whether by commenting, adding a stamp or Post-it note, inserting text or marks, or drawing freehand. The project also involved developing intuitive user guidance that enables the user to make changes via a tablet’s touch function as well as with a mouse. 
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Customer statements

“We have found our desired Swiss partner in PDF Tools. The expected direct, solution-oriented communication and collaborative development work has proved its worth. We are very satisfied with PDF Tools as a partner and look forward to further innovative projects with PDF Tools.”

Stefan Bosshard,
CEO, CM Informatik AG

“Now that we can make annotations in meeting documents directly, our City Council and Municipal Council can take notes and leave comments directly in the digital document. At the same time, the annotated document can be shared with other council members immediately and worked on together. The annotated documents are then saved in a secure area of the mobile meeting preparation tool and are available for reference whenever necessary.”

Priska Zingg,
CMI AXIOMA representative, city of Kreuzlingen, CM Informatik AG

Brief portrait of CM Informatik AG

CM Informatik AG is your partner for file management, transaction processing, contact management, business administration, document management, log management, template management, specialist solutions (e.g. school administration, construction administration) and long-term archiving. CMI is a strong and reliable IT specialist with more than 30 years’ experience. As the market leader in public administration, the company counts 600 towns and municipalities, 17 cantonal administrations and more than 40 archives across French- and German-speaking Switzerland among its clients. Together with its expert distribution and implementation partners, it guarantees the reliable implementation and efficient and expert operation of solutions and support.