PDF Tools AG - Customer testimonial - success story
Existing OpenSource PDF software at Lenzlinger Söhne AG replaced with PDF Tools products
An OpenSource solution was already in use throughout the company. However, it was often the cause of problems, especially in conjunction with large-format PDFs, for instance AO generated by AutoCAD. In many cases they could not be opened by the recipient or were partially incomplete.
During a migration project from Windows XP to Windows 7, Lenzlinger also established that a usable solution for the existing OpenSource PDF software was unavailable at the time. Lenzlinger already had dealings with PDF Tools AG and decided to put PDF Tools products to the test.
The company soon established that the previous problems did not occur during the test period. This fact and the software provider’s comprehensive PDF know-how were reason enough for Lenzlinger to bank on the 3‑Heights™ PDF Producer and PDF Assembler.
The 3‑Heights™ PDF Producer and PDF Assembler from PDF Tools AG were comprehensively rolled out via automated software distribution to around 70 physical Windows computers and a commissioned Citrix XenApp 6.5-Farm for 60 thin client users within the framework of the “Next Generation IT” project.
The 3‑Heights™ PDF Producer and PDF Assembler products are now available at every workstation at Lenzlinger Söhne AG, where they are used by around 130 employees.
The users are very pleased with the quality of the generated PDF files. They also appreciate how easy it is to use the Assembler to quickly create a PDF file from different document types. This function is now used very frequently.
Brief portrait of Lenzlinger Söhne AG
In 1862, carpenter Johann Josef Lenzlinger built a house and a small workshop in Niederuster for his carpentry and sawmill business. His business has expanded over the past 150 years to become a leading enterprise in the finishing trade with around 250 employees and five business divisions: false floors, parquet flooring, joinery, metal construction and marquee rentals. The headquarters in Uster established subsidiaries in other parts of Switzerland – namely in Nänikon, Zurich, Lucerne, Rothrist and Bernex (GE) – as well as international branches in Vienna and Shanghai.
“The products in use have exceeded our expectations with regard to performance and we are very pleased to have taken this step. Support requests for PDF generation have declined massively since we started using the 3‑Heights™ PDF Producer.
The PDF Assembler makes it possible to compile new PDFs in the simplest way possible. Both are much appreciated by our users. The excellent support for installation queries is worthy of special mention. The response to our queries was always quick, competent and uncomplicated.”
Head of Informatics, Lenzlinger Söhne AG