Success Story: German insurance company automates email archiving for claims management.
Press: PDF/A for Digital-Born Documents – Archiving MS-Office Documents, Emails and Websites (Hans Bärfuss, PDF Association, PDF/A up to date 2010)
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German insurance company automates email archiving for claims management.
The client had previously either printed out and then scanned emails and their attachments worthy of archiving or processed them as faxes for archiving in TIFF.
The automated archiving process efficiently and reliably converts large quantities of emails and their attachments from OpenOffice and Microsoft Office product formats to a standardized PDF.
Interact Consulting AG, Zurich/Switzerland (www.interact-consulting.com)
Products in use:
PDF Tools AG: 3-Heights™ Document Converter Service
Interact Consulting AG: Interact Consulting CaptureSuite
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PDF/A for Digital-Born Documents – Archiving MS-Office Documents, Emails and Websites (Hans Bärfuss, PDF Association, PDF/A up to date 2010)
Archiving a digital document in PDF/A has many advantages compared to archiving the same document in its original format. Applications such as Microsoft Office, are subject to a rapid and continuous development. As a result of this, after only a few years, the legibility and the accurate representation of document contents can no longer be guaranteed. Furthermore, a company must maintain all of the applications that are used and all of the platforms on which they operate. This incurs considerable costs. Even for digitally born documents PDF/A is an excellent choice for long-term archiving and comes with great advantages with regard to uniformity, searchability and cost-effectiveness.
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